CURRENT COMPLIANCE RELEASE

Accessibility Statement

Last updated: October 18, 2026 • Effective Date: November 1, 2026 • Version 2.1

Commitment to Digital Inclusivity

FoodHub is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

1. Our Accessibility Commitment

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FoodHub believes that extraordinary dining and online food ordering should be accessible to all customers, regardless of technological limitations, age, or disability. We are dedicated to providing a welcoming and barrier-free digital environment.

2. Conformance Standards (WCAG 2.1 AA)

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The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. FoodHub strives to conform to WCAG 2.1 Level AA standards across all web and mobile web ordering flows.

High Contrast & Radiance

Our brand palette conforms to strict contrast ratios exceeding 4.5:1 for body and heading text.

Full Keyboard Operability

All interactive elements, modals, and cart actions are fully operable via keyboard navigation.

Screen Reader Support

Semantic HTML, ARIA landmarks, and descriptive text alternatives are embedded throughout menu items.

Touch Target Sizing

Mobile touch targets meet or exceed minimum 48x48px boundaries for comfortable motor interaction.

3. Assistive Technology Compatibility

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FoodHub is engineered to be compatible with standard operating system assistive technologies, including Apple VoiceOver, Google TalkBack, NVDA, JAWS, and native browser zooming up to 200% without loss of layout integrity.

4. Ongoing Audits & Enhancements

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We conduct periodic automated and manual accessibility audits of our ordering funnel, restaurant locator, table booking, and profile dashboards. When issues are discovered, our engineering team prioritizes remediations in standard development sprints.

5. Physical Dining Accessibility

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In addition to digital accessibility, our brick-and-mortar restaurant locations in Nashville feature step-free entrances, ADA-compliant wide aisles, braille menus upon request, wheelchair-accessible restrooms, and service animal accommodations.

6. Accessibility Feedback & Assistance

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We welcome your feedback on the accessibility of FoodHub. If you encounter any accessibility barriers or require assistance with placing an order, our dedicated accessibility coordinator is ready to help:

FoodHub Digital Accessibility Team

Attn: Digital Inclusivity & Accessibility Coordinator

HQ Mail Desk

1200 Broadway, Suite 400, Nashville, TN 37203

Electronic Inquiries

accessibility@foodhub.com
Replies within 24 business hours

Compliance Hotline

(615) 555-0142
Direct voice assistance available daily 8:00 AM – 10:00 PM CST